The Power of Proactive Signal Baseline Audits
When a customer's optical power drops from -19 dBm to -26 dBm, their ONT may still register connected, but they experience high jitter and buffering. By maintaining calibrated optical records inside CoreMap, operators spot declining lines before the customer calls to complain.
Transparent Communication During Physical Cuts
When a construction crew severs a feeder cable, CoreMap identifies all affected customers within 10 seconds. Automated notifications keep customers informed, preventing call center overload.